Privacy Policy

Last Updated: October 2023

At Voxali, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered salon management platform.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information that you voluntarily give to us when you register for Voxali.
• Client Data: Information regarding your salon's clients that you input into the CRM, including names, contact details, and appointment history.
• Call Transcripts & Recordings: Data generated by the AI Receptionist, including audio recordings and text transcripts for quality assurance and service delivery.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We use data to:

• Create and manage your salon account.
• Process transactions and send related information, including confirmations and receipts.
• Provide the AI voice answering service and transcriptions.
• Send you technical notices, updates, security alerts, and support messages.

3. Data Security

We use administrative, technical, and physical security measures (including Supabase RLS and encrypted edge functions) to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

4. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at [email protected].